How to Fix Netflix Error Code TVQ ST 131

Troubleshooting this error code on Netflix

If you're trying to watch your favorite show or movie on Netflix and you keep encountering the error code TVQ ST 131, TVQ ST 103, TVQ ST 141 or TVQ ST 145, the reason is often the same problem. It generally means a network problem is stopping your device from connecting to Netflix. It can affect all devices connecting to Netflix. Fortunately, there are a number of troubleshooting steps you can take to fix the error and return to watching Netflix. 

What Is Netflix Error Code TVQ ST 103?

If you're trying to watch a show or movie on Netflix and you encounter the Netflix error code TVQ ST 103, it often means a network problem is stopping your device from communicating with Netflix. 


The error message is frequently accompanied by a message stating either "Unable to connect to Netflix. Please try again or visit: www.netflix.com/help" or "Netflix has encountered an error. Retrying in [X] seconds."

What Is Netflix Code TVQ-ST-141?

When you have a problem watching a show or movie on Netflix, you may see the error code TVQ-ST-141. That means there is information stored on your device which needs to be refreshed. 

It may also be accompanied with error messages stating either "Unable to connect to Netflix. Please try again or visit: www.netflix.com/help" or "Netflix has encountered an error. Retrying in [X] seconds."

The error tends to occur on smart TVs or Roku-based devices. 

How Do I Fix Netflix Code TVQ-ST-141?

If you've encountered the error code TVQ-ST-141, it can be annoying to not be able to watch content on Netflix. Fortunately, there are a number of troubleshooting steps you can take to get your service reconnected and operational again. Follow each step in order until you find a fix that works for you.

  1. Try again. It's an obvious one but keep trying. Sometimes, the error message can vanish after one or two attempts as the connection is remade. 

  2. Reload the Netflix app. On a Roku device, select More Details on the error screen then select Reload Netflix to reload the app. Try it again and it should work.

  3. Restart your smart TV. If you're trying to use Netflix on your smart TV and receiving this error message, try restarting the TV. Unplug it for at least one minute then plug it back in and start again.

  4. Turn off your VPN. There can be issues If you're using a VPN to stream Netflix. Turn off your VPN, restart your device, and try Netflix again. If it works correctly this time, you know the VPN is the issue.

  5. Restore default connection settings. If you have custom settings on your networking equipment such as your modem or router, this could cause a problem. Access your modem settings or connect as an administrator to reset your router.

How Do I Fix Netflix Error TVQ ST 145? 

If you see a Netflix error TVQ ST 145 when trying to watch a show or movie on the streaming service, this is usually because of a network connectivity problem. It primarily occurs on smart TVs but you may see it on other devices too. Fixing it is usually fairly simple once you know how. Follow these troubleshooting steps to fix the issue. 

  1. Restart your device. Unplug your TV from the power for at least one minute then plug it back in to correct the issue. This is usually one of the easiest fixes possible.

  2. Restart your home network. Reboot your router and modem to reset the internet and network connection. This will often reset the network connection between Netflix and your TV or other device.

  3. Improve your signal. If you're trying to watch Netflix via Wi-Fi, try plugging your TV into your router or modem via an Ethernet cable. Alternatively, move your router so its signal strength is better. There are numerous different ways to boost a Wi-Fi signal and it can fix many network connectivity issues. 

  4. Sign out and back into Netflix. Signing out of Netflix then signing back in is worth trying. It's unlikely to correct this particular error code but it's simple to try if you have already tried other steps. Press the following buttons on your device's remote to deactivate it—Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up.

FAQ
  • What is Netflix error code NW-2-5?

    Netflix error code NW-2-5 indicates a network connectivity issue. The error code can be caused by a problem with your device, home network, or internet connection.

  • What is Netflix error code UI-800-3?

    Netflix error code UI-800-3 means that there's a problem with the Netflix app. For example, the app cache could be corrupted. Refresh the data stored on your device to fix the problem.

  • What is Netflix error code 300?

    Error code 300 appears when there's a problem running Netflix on a Sony TV or Blu-ray player. Wait a few minutes, then try starting Netflix again. If you continue to have trouble, contact Sony support.

  • What does error code 1011 mean on Netflix?

    Error code 1011 means your device can't connect to Netflix. Troubleshoot your internet connection, restart your device, and reinstall the Netflix app to resolve the issue.

  • What is Netflix error code NW-3-6?

    Netflix error code NW-3-6 means you're experiencing network connectivity issues. Most likely, your home network isn't configured correctly, or your internet connection isn't working.

Was this page helpful?